Routine & Acute GP Consultations
GP consultations are needed to diagnose complaints, prescribe a new medicine, monitor an ongoing prescription or order a blood test.
It may be helpful to give some brief details when booking as our reception staff can arrange the most appropriate appointment for you.
A Standard Consultation in the surgery is of 10 - 15 minutes duration. During this consultation time we can safely deal with one or two issues. If you have more than one issue or the matter is complicated, or you are a new patient with a medical history unknown to us, you should book an Extended Consultation.
Issues that require an Extended Consultation include (but are not limited to);
first presentation of Mental Health issues
Multiple issues to be discussed ( more than 2 issues)
Patients who attend with long lists of queries, should expect to have those resolved over several appointments, so we don't keep other patients waiting.
This way we can give you the best service, practice good medicine and keep our surgeries running to time.
Urgent care same day appointments will be of shorter duration ( 5 - 10 minutes) and for one complaint only.
Requesting Your Appointment
Please note a GP surgery receptionist is not simply someone who answers the phone - they are specially trained to help you get the most appropriate treatment as fast as possible. In order to do this, they may need to ask you questions about why you need to see a doctor.
When an appointment is for a specialised procedure please specify when making the appointment.
Patients with more than one issue to discuss should book a double appointment to ensure that appropriate consultation can take place. Otherwise, patients may be asked to book another appointment at a later date.
Urgent cases will be seen on the day where possible but we may not be able to offer a choice of doctor or time.